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Drop-in N' Play FAQ

Yes, Tiny Town Vaughan is an unsupervised play facility. A parent or guardian must accompany the child at all times. We encourage care-givers participation during a great time of imagining!!!

In order to keep Tiny Town Vaughan as germ-free as possible we ask both kids and adults to wear socks or slippers. Outdoor foot-ware is not permitted past the Coat Room. We do offer socks for sale if you happen to have forgotten to bring a pair.

During our Drop-in-and-play days, each adult is $4.50 per visit.

Yes, we have Wi-Fi available for the parents. Ask for the passcode from a staff member when you check in.

Due to health and safety concerns, we do not allow strollers within the Town play area or café seating area. There is room in the Coat Room to leave your stroller.

 

Tiny Town Vaughan’s cafe offers a variety of hot or cold beverages and a wide range of food and desserts. Outside food and beverages with the exception of water bottles are not permitted.

Tiny Town Vaughan accepts all major credit cards, debit and e-transfers for party bookings.

 
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Birthday Parties FAQ

The birthday child and his/her siblings of 12 months and over will be counted toward the number of guests in the party.

All kids over 12 months of age will be counted toward the limit of kids in the party package. There is an additional charge for each child and adult over the party capacity limit.

All food, party themes and balloon orders must be finalized at least 1 week prior to your event. We do have TVs (USB access for slide-shows) and independent music systems in each room. Please bring your own USB with jpeg images for the slide-show. We are not able to download them for your from our office computers.
No, unfortunately host and guests must leave the facility after the party is over, In order to adhere to the fire safety procedure norms, we limit the number of people in Tiny Town Vaughan. We also sanitize between parties and play sessions.
For the health and safety of our guests and staff we ask that you refrain from visiting our facility if you or your child is ill. Please inform us via email if your party needs to be rescheduled and be sure to call your booking manager to make arrangements.
Please contact your booking manager to see if there is additional time available and for applicable fees.

Any additions and upgrades to your party package (if applicable) must be made a minimum of 7 business days prior to the party (i.e., adding balloon package, pizzas, catering, loot bags, sweet cart rental). Payment for a party upgrade must be made and an updated invoice will be emailed.  This is the upgrade confirmation 

Party Packages for 15, 25 or 40 guests cannot be downgraded less than 2 weeks from the party date.  Private parties (75, 140 guests) which require the closure of the facility cannot be downgraded less than 4 weeks from the party date.  Downgrades must be made via email.  All details are in the policy package that is emailed with your confirmation. 

The balance of the payment is due at the time of “signing in” the day of the party. We do not keep credit card information on file, so please make the payment at the Reception Desk.
We are a sock facility. Please inform the guests that will be attending your party that bare feet and outdoor shoes are not permitted. Adults may bring slippers or non-marking indoor shoes with them. Strollers are not permitted past the Coat Room.
Absolutely no alcohol is allowed at Tiny Town Vaughan, at any time, including private parties.

Invitations are available on-line (Click here to download) or at Tiny Town Vaughan.

If the MTO deems unsafe road conditions, parties will be rescheduled at the discretion of Tiny Town management or can be requested by the party host.  The full deposit will go towards the rescheduled party.  If local Vaughan roads are open being serviced by the MTO and Tiny Town is open, parties will continue as planned.  If the party host chooses to postpone their party 50% of their deposit will go towards a rescheduled party.
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Field Trip FAQ

We host field trips for daycare centres (ages 18 months and up) up to Grade Two. Montessori Schools, Full Day Kindergarten and Grade One are the most popular age groups. We also offer all of our program options to Home-schoolers and facilities that specialize in children with special needs.

We have 3 programs to choose from (Play, Play Plus and Play Platinum). Descriptions are available at the top of the page. Any program can be chosen, but trips with more than 60 students will automatically book for the Platinum Program. This allows us to divide students into smaller groups between free play in the Town and the craft room. Our facilitator will also give a short ‘Rule and Safety’ talk when the children arrive and let them know how the structure of the morning will go.

Yes! Our Play Plus and Platinum programs are run by Tiny Town Vaughan Education Facilitators. Classroom teachers and supervisors will monitor the children while playing in the Town, assist with the Scavenger Hunt and Craft Programs, it is our staff that will run the full program to ensure activities are completed and in a timely manner.

Yes, we do. Tiny Town Vaughan provides a unique experience where children feel like they are here to have fun, all while teachers know their students are learning key curriculum. Our craft component in the Play Platinum Program links specific curriculum ‘expectations’ as set out by the Ontario Ministry of Education, to specific grade levels and subjects. The craft activity is chosen by the classroom teacher.

If there are a minimum of 40 students, we close the facility to the public for the duration of the trip.
Adults to the ratio of 5:1 are FREE. Additional adults are $2.50 per adult. Price includes HST. Adults must have permission from their facility to be a supervisor.

To secure a booking, please submit a booking request button at the “Field-Trip” page. It will ask for 3 possible dates. Availability will be on a first-come basis. A $100 deposit and confirmation of receipt will secure the trip. The quickest way to book is to pay the deposit by credit card. If a date you have requested has been booked, we will contact you by email with an update on availability or an alternate date.

At the time of booking, we ask for an approximate number of children. Final numbers can be changed up to ONE WEEK before the trip date. An updated invoice will be emailed. If a student cannot attend on the day of the trip, we will issue a RETURN PLAY PASS, so that they can come back for a free-play visit.  We do not update the invoice the day of the trip.

Yes. We encourage children to bring a peanut-free snack and/or lunch and a water bottle with them. We have dedicated lunchrooms that the students and staff will use during the trip. We do have a café with beverages, snacks and light lunch options for adults. If you would like us to provide lunch or snacks for your trip, please ask our Trip Coordinator for details and we would be happy to do so!

Younger siblings are allowed with the permission of the school/facility that is hosting the trip. A Tiny Town Vaughan waiver will need to be filled out for the sibling and payment can be made at reception.

Yes, we are. In order to maintain a top level of cleanliness in our facility, we ask all guests (children and adults) to leave all outdoor shoes in our Coat Room. Children must be in socks and adults can be in socks or our complimentary flip-flops. Our flooring has a special non-slip coating, so children are safest in sock feet. Strollers are not permitted beyond the Coat Room.

No. The balance of the payment for the trip must be made upon arrival. We do not invoice and receive payment after the trip date. We cannot make exceptions, so please do not book knowing that your facility will not be able to make payment on the day of the trip. We accept school cheques, cash, credit card or debit payments. If payment is not made a late fee of $50 will be added to your invoice.

We are a proud supplier of Melissa and Doug educational toys. Many of the toys can be found in the Town and are available for purchase during the trip